Refund Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email wizard@ozziesmith.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Ozziesmith.com Returns Department Tracking #
383 Marshall Avenue
Webster Groves, Mo. 63119
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

1. Some items can not be returned if they are opened.
2. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.